Universal Banker at AAIB Arab African International Bank
Job Description
To provide support to the branch network by serving as a universal banker who is capable of playing multiple roles across teller, operations officer, floor manager and QSO which will help manage capacity at the branches with minimum disruption.
Key Responsibilities
Handle all Teller function accountabilities when assigned as a Teller.
Process customers’ OTC (Over the counter) transactions; support Customer Service in sales through customers referrals and support branch sales through universal teller proactive outreach.
Handle all Operations Coordinator function accountabilities when assigned as an Operations Coordinator.
Service complex customer walk-in transactions (e.g. transfers, cheques) and support Customer Service in sales through referrals.
Job Requirements
Bachelor's degree in accounting, finance, business or related field